Terms of Service

Account Registration

To access certain features of our website, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You must be at least 18 years old to create an account and make purchases. We reserve the right to suspend or terminate your account at any time if we suspect a breach of these terms.

Products and Pricing

All prices on our website are listed in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless otherwise stated. We strive to ensure that all product descriptions, images, and pricing are accurate. However, errors may occur. If we discover an error in the price or description of a product you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. We reserve the right to modify prices, products, and promotions at any time without prior notice. Product availability is subject to change.

Order Acceptance and Cancellation

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to accept or decline your order for any reason, including but not limited to product unavailability, pricing errors, or suspicion of fraudulent activity. If we cancel your order after payment has been processed, we will issue a full refund. You may cancel your order within 24 hours of placement, provided it has not yet been processed or shipped. Once an order has shipped, our Return Policy applies.

Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, photographs, videos, product designs, and software, is the property of ZAP cosmetics karyana. Pvt ltd or its content suppliers and is protected by Pakistani and international copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any content without our express written permission. The ZAP name, logo, and all related branding are trademarks of ZAP cosmetics karyana. Pvt ltd.

User Conduct

When using our website, you agree not to:

• Violate any applicable local, national, or international laws or regulations
• Use the website for any fraudulent or unlawful purpose
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity
• Interfere with or disrupt the operation of the website, its servers, or networks
• Attempt to gain unauthorized access to any part of the website, other accounts, or computer systems
• Upload or transmit viruses, malware, or any other harmful code
• Use any automated means (bots, scrapers, spiders) to access or collect data from the website without our permission
• Harass, abuse, or harm other users or our staff
• Post false, misleading, or defamatory content, including in product reviews
• Resell or redistribute products purchased from our website for commercial purposes without authorization

Limitation of Liability

To the fullest extent permitted by law, ZAP cosmetics karyana. Pvt ltd and its directors, employees, affiliates, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of our website, products, or services. Our total liability for any claim arising from your use of the website or purchase of products shall not exceed the amount you paid for the specific product or service giving rise to the claim. This limitation applies regardless of the legal theory on which the claim is based.

Governing Law

These Terms of Service and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any legal action or proceeding arising under these terms shall be brought exclusively in the courts located in Faisalabad, Pakistan. You consent to the personal jurisdiction of such courts.

Contact Information

For questions regarding these Terms of Service, please contact:

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. When we do, we will revise the “Last updated” date at the top of this page. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the updated terms. We encourage you to review these terms periodically.